Renewal notices are sent forty five (45) days prior to expiration, with additional reminders at thirty (30) days and fifteen (15) days if payment has not been received.
All renewals must be paid in advance before expiration to maintain uninterrupted services.
If invoices remain unpaid sixty (60)+ days past the due date, we reserve the right to suspend account access until payment is made.
We are not responsible for any loss of data, information or business due to suspended accounts.
For expired accounts, reactivation incurs fees for tech time, account reconfiguration and potential data restoration. Reactivation lead time is five to seven (5-7) days minimum.