Provision of Contents

To ensure timely completion of milestones or projects, we require that you provide all necessary content assets (text, images, videos, logos, brand guides, etc.) one to three (1-3) weeks prior to project commencement, depending on scope. Special extensions may be provided for items like photography/filming.

It is your responsibility to provide content in proper formats, such as:

  • Vector images (logos, icons, etc.) as AI, SVG, or EPS files
  • Text content as TXT, DOC, PDF or XLS files
  • Photographs and images in high resolution JPG at original size, uncropped unless otherwise specified

All files should be formatted appropriately, organised in folders, and named according to project sections.

If additional content or corrections are needed during the project, we will provide adequate time for you to supply materials. However, it is your duty to provide prompt updates to prevent delays.

Missed content deadlines from client delays may result in reasonable surcharges to account for extended timelines. We cannot proceed until all required items are provided. See Pause Projects and Project Restart Fees.

Albion, Mauritius
Plymouth, UK
+(230) 5257 0034
+44 7723 580587