Privacy Policy

Introduction

Fourlines Design Studio (website URL address: https://fourlinesdesign.studio and https://4lines.co) is a digital creative studio, located in Mauritius, and in the United Kingdom.

At Fourlines Design Studio, we appreciate your business and trust. We ask that you carefully read our Privacy Policy, and by doing so, you provide consent to all the services we use to make your visit to our website(s) as enjoyable as possible. If you disagree, you should refrain from using the website now or in the future.

This website is the exclusive property of Fourlines Design Studio. Any reproduction, total or partial representation of this site by any process whatsoever without any of its members’ express permission is prohibited. It constitutes an infringement punishable by articles L.335-2 and following the Code of Intellectual Property.

Fourlines Design Studio is registered at:

ENGLAND & WALES

As a private limited company under Fourlines Design Studio Ltd baring company number 13546129.

MAURITIUS

As a private limited company under
Fourlines Design Studio Limited baring company number C181631.

Hosting & Data Collected

All of our hosting servers are located in then Data Center Park Nuremberg and Falkenstein, Germany as well as in the Data Center Park Helsinki, Finland provided by Hetzner. We only use those data centres as they are the only ones by Hetzner that uses renewable or sustainable energy such as solar panels or wind-mills.

Data Storage Location

Our hosting provider Hetzner adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner privacy policy, please see here: Hetzner Data Privacy Policy.

Registration Data

If you register on our website’s shop, we store your chosen username, your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

Purchase Data

When you purchase a product in our store, some personal information is stored on our website’s database. That information is required for product delivery and tracking purposes.

Comments

When you leave comments on the website, we collect the data shown in the comments form and the IP address and browser user agent string to help spam detection.

Contact Form

Information submitted through the contact form on our site is sent to our company’s email address, hosted by Google Inc. Google adheres to the EU/US “Privacy Shield” policy. You can find more information about this here: Google Privacy Policy.

These submissions are only kept for customer service purposes; they are never used for marketing purposes or shared with third parties.

Newsletter Subscription

When you subscribe to our newsletter, your name and email address are sent to our newsletter service provider Brevo. We use that information only to personalise our outgoing periodic emails to you. To know more about how Brevo handles our and your data, visit Brevo’s GDPR.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. Therefore, no personalised data is stored. If you would like to opt-out of Google Analytics that is monitoring your behaviour on our website, please use this link: Google Analytics Opt-out.

Cases for Using the Personal Data

We use your personal information in the following cases:
  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with vital information to inform them about news/changes;
  • Checking the accounts’ activity to prevent fraudulent transactions and ensure the security over our customers’ personal information;
  • Customise the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.

Embedded Content

Pages on this site may include embedded content, like Vimeo videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other websites.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Find a list of the services that we use below:

Facebook

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook, and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy.

Twitter

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy.

Vimeo

We use Vimeo videos embedded on our site. Vimeo has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Vimeo, and your IP is not sent to a Vimeo server until you consent to it. See their privacy policy here: Vimeo Privacy Policy.

Cookies

This site uses cookies – small text files placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis.
    See more privacy information here: 
    CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number at the end is your individual user ID from the users’ database table. This is used to customise your view of the admin interface and possibly also the main site interface.
  • wp-settings-[UID]: WordPress also sets a few wp-settings-{time}-[UID] cookies. The number at the end is your individual user ID from the users’ database table. This is used to customise your view of the admin interface and possibly also the main site interface.

Your Personal Data

WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our services, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed only by our system administrators.

We don’t share your data with third parties in a way that reveals any of your personal information like email address, name, etc. The only exceptions to that rule are for partners; we have to share limited data to provide the services you expect from us.

HOW LONG WE RETAIN YOUR DATA

If you are a registered client with us, we keep your data until (if) you tell us to remove it. Once you stop being our client, that information is archived for TAX purposes for up to 5 years, after which they are automatically deleted.

SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorisation.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, contact affected users, and attempt to reset passwords if needed.

Your Data Rights

GENERAL RIGHTS

Suppose you have a registered account on this website or have left comments. In that case, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR, we aim to support the GDPR standard. Fourlines permits residents of the European Union to use its service. Therefore, it is the intent of Fourlines to comply with the European General Data Protection Regulation. For more details, please see here: EU GDPR Information Portal.

Third-Party Websites

Fourlines may post links to third-party websites on this website. These third-party websites are not screened for privacy or security compliance by Fourlines, and you release us from any liability for the conduct of these third-party websites.

All social media sharing links, either displayed as text links or social media icons, do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy and any other policies in place, in addition to any amendments, do not create rights enforceable by third parties or require disclosure of any personal information relating to the Service or Site members. Fourlines bears no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit through third-party links.

Release of Your Data For Legal Purposes

At times it may become necessary or desirable to Fourlines, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. Suppose we receive a subpoena affecting your privacy. In that case, we may elect to notify you to allow you to file a motion to quash the subpoena, or we may attempt to stop it ourselves, but we are not obligated to do either. We may also proactively report you and release your information to third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to your information release to a request from law enforcement agencies or private litigants.

Amendments

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments to continue using our services.

OUR STUDIOS
Albion, Mauritius
Plymouth, UK
GET IN TOUCH
+(230) 5257 0034
+44 7723 580587
hi@fourlinesdesign.studio