You must submit in writing to us your request to terminate hosting services, providing advance notice before the next billing cycle in order for us to process the termination request in a timely manner.
Any fees already paid for hosting services are non-refundable. Termination does not absolve you of financial obligations.
At the time of termination, any outstanding or pending invoices for hosting must still be paid in full per the agreement terms.
We will issue a final invoice for any time used since the last billing cycle. Payment of this final invoice is required.
Hosting services will be discontinued only after the final invoice is paid and the written termination request has been received. We are not liable for any disruption of services during this termination process.
You should keep local backups of any websites, emails, databases, or other files needed prior to the termination date. We are not responsible for restoring or providing data after termination. See Hosting Backups.
When termination is complete, your data will be deleted from our servers and cannot be recovered. You will no longer have access to the hosting account and services.
If you have registered a domain name through us, the registrar account and/or domain ownership may need to be transferred. Additional fees may apply.
